The policy set forth below is provided in English only to avoid any misinterpretations caused by a language translation. If necessary, please seek the proper advice, or please do not use this website.
We respect the privacy of each user of the Site (referred to as “you” or “a user”), whether you are just beginning your search or have previously visited our Site.
This Privacy Statement gives you specific information about how we protect your privacy, how we use aggregated information, and how we treat your Personal Information (if applied or provided).
BY USING THE SITE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY STATEMENT. IF YOU DO NOT AGREE TO THIS PRIVACY STATEMENT, YOU CANNOT USE THE SITE.
We reserve the right to modify this Statement at any time by posting a notice on the Site’s homepage (if we consider it appropriate, we may also provide additional notice of significant changes.) Your use of the Site after the date of the last modification listed at the beginning of this Privacy Statement indicates to us that you agree to the changes.
Please be aware that we are not responsible for the privacy practices of those other web sites and we expressly disclaim liability for their actions, including actions related to the use and disclosure of Personal Information by those third parties.
LOCATION OF SERVERS
The Site is hosted on servers in the United Arab Emirates (“UAE”) and as such, the Site is governed by the UAE law. If you are located outside of the UAE, you adhere to use the Site in accordance with this Privacy Statement and the UAE law.
SCOPE OF THIS PRIVACY STATEMENT
This Privacy Statement applies to your use of this Site only.
COLLECTION AND USE OF YOUR PERSONAL INFORMATION
We collect Personal Information from you only when you voluntarily submit it in order to obtain certain services or information, including:
- Requests to find a property, to list your property, and to find a sales associate
- Requests to contact us
If you contact us, we collect Personal Information (including, without limitation, name address, telephone number, and email address), which is retained or referred to our affiliate or a sales associate, depending on the nature of your enquiry.
If you are looking for a property or a sales associate, your Personal Information is referred to our affiliate or sales associate; if your enquiry or complaint requires a response from us, it is referred to the appropriate department for research and a response.
The information we collect is not used in any other way.
Even if you do not send us any Personal Information, we collect information about how you use our site (“Non-Personal Information”). This information cannot be used to identify you personally and is explained in more detail below.
Like many sites, we obtain Non-Personal Information such as IP (internet protocol) addresses, browser types, the name of your ISP (internet service provider), information about where a user comes from before arriving at our Site, what pages a user visits, the order of those pages, and the amount of time spent on each. A vendor performs his service for us by sending a cookie to gather this information, compile it, and report to us.
Use of Non-Personal Information
We use Non-Personal Information to customise the advertising and content you see, improve our services, conduct research, and provide anonymous aggregated reporting for internal audits and third-parties.
USE OF INFORMATION WITH RESPECT TO THIRD PARTIES
We reserve the right to share your Personal Information with our affiliated companies and marketing partners as permitted by law, in order to fulfill our commitment to providing you with full-service real estate brokerage services. We do share your Personal Information under the following circumstances:
- Third party vendors we engage to provide services on our behalf, such as hosting, website development, and support, have access to Personal Information, but they have agreed not to disclose the Personal Information or to use it for any purpose other than providing the requested services.
Please be aware that we are not responsible for the privacy practices of those other web sites and we expressly disclaim any liability for their actions, including actions relating to the use and disclosure of Personal Information by those third parties.
Our hosting service maintains its systems in accordance with reasonable industry standards to reasonably secure the information of its customers against unauthorised access, accidental or intentional manipulation, and loss. However, no data transmission over the Internet can be guaranteed to be 100% secure and you use the Site at your own risk.
This Site is not directed to children under the age of 13 (“Children”), and we do not knowingly collect any information, including Personal Information, from Children.
THE UAE PRIVACY RIGHTS AND CYBER CRIMES LAW
The UAE is considered today as one of the leading countries worldwide in maintaining online data privacy and protecting an individual’s digital identity through the implementation of strictest law and regulations with significant financial penalties, custodial sentences, and deportation of foreigners convicted of any offense under the law.
In support of the country’s endeavour to succeeding ‘smart governance’ and maintaining a secure and trusted e-commerce, PROOF guides and advises regularly its employees, property consultants, business partners, affiliates, sales associates and clients on how to work on the matters covered by the UAE Privacy Rights and Cyber Crimes Law.